![]() ![]() They are an exceptional team who gets me in and out quickly. "I have never had issues with Rusty Wallace Honda and never will. Wendy and the rest of the staff at Rusty Wallace Honda were so kind, helpful and reassuring. They even checked the other tires as well as the brakes and linings.It was determined that everything else was okay and we were able to safely make our way for the remainder of the miles for home. After checking the tire and informing us that we needed a new tire, they went to work putting a new tire on. Wendy checked us in, made us comfortable in massage chairs and offered us food, drinks and transportation if needed. We pulled into their parking lot and we were calling AAA motor club when an employee of the dealership offered to help. Fortunately Rusty Wallace Honda is right at the exit where our tire went flat. "After having driven miles on a vacation, we were driving past Knoxville on our way back home to Indiana when we had a flat tire. Thank you so much Sid and Rusty Wallace Honda!" It is great to actually feel valued as a customer instead of just another person. ![]() He had great communication the whole time. He showed me the waiting area and made sure I was aware of everything I might I need while I waited. It was very obvious that he cared about my experience and made it super easy on us. I had an issue with a local glass repair company and was able to bring my car to the dealership and Sidney Booth went above and beyond to help us. "I purchased my Honda Passport at Rusty Wallace Honda in March of and had a great experience and I also just had a phenomenal experience in the service department.
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